She's hanging up another line
And playing with another head
Routing wrong calls, boy, she has balls
She speaks in techno languages
Works for Bell, her life is hell, boss is an ass
Heaven's no help when you call

Ernestine, was a joy
You get more aid from a meter maid or a paperboy
Telephones and LATA zones
When you inquire numbers like fire, get put on hold

Info on recordings and buttons to press
Now resentment is a common dance
No more "information", you might as well guess

It's all we get
She's a rude operator
SBC, Sprint, ATT, lines can fail
Across the giant grid, to Verizon, send more mail

SBC, Sprint, ATT, lines can fail
Across the giant grid, to Verizon, send more mail

Face to face, there's no more space
The fax machine, computer screen
We need some help!

We used to just call, and get a nice voice
Exchange a few pleasantries, no muzak or noise
Now you get adverts, but really no choice

It's all we get
He's a rude operator
Rude operator
Rude operator
Rude operator

SBC, Sprint, MCI, lines can fail
Across the giant grid, to damn Comcast, send more mail
SBC, Sprint, ATT, lines can fail

Rude operator
Rude operator
Rude operator............